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money-back satisfaction guarantee. If you're not satisfied with the quality
of our management skills training, you don't pay. It's as simple as that.
Leadership Skills for Managers
Performance
Problems:
Managers
aren't assertive in dealing with employee issues
Newer
managers and supervisors promoted without leadership training
Managers
do too much individually without delegating responsibility
Employees
don't respect their newer managers
Managers
unable to effectively motivate and lead their employees because they haven't
benefited from emotional intelligence training
Managers
need to think out-of-the-box in dealing with employee problems
Employees
don't take the extra step to get things done well instead of just done
Personality
conflicts cause unnecessary stress in the workplace
environment
Most
leadership training doesn't include information on emotional intelligence training
Training
Solutions:
Lead
and motivate employees more successfully with effective management training tips
Strengthen manager's
confidence in guiding their employees with a motivating leadership training
Develop
improved and consistent management level decision-making
Boost
the performance and productivity of departments and employees
Increase
the accountability and responsibility levels of employees
Develop
better communication techniques with peers and employees
Establish
confidence and trust with employees through consistent management
actions
Change
behavior and performance with more effective feedback
Identify
what employees really need from you as a leader and tools to
deliver it
Work with
different types of people and personalities more successfully
Establish
and enforce legally safe progressive discipline practices
Defuse
angry and emotional employees more effectively
Create
and maintain a consistent team vision with your employees
Delegate
effectively without losing control of work quality
Handle
difficult or sensitive situations more confidently with emotional intelligence training
Support
managers and leaders ability to work more effectively with people by
providing emotional intelligence training
Leadership
Skills for Managers Course Outline:
I.
Developing the Foundation for Constructive Leadership
Establishing confidence and trust
with our employees
Understanding the influence of
leadership styles on employee behavior
Leadership Styles-
common traits of successful off-site leaders
Dealing with
different personalities
Using common sense
motivating factors
Leadership styles
needed to be a positive role model
II.
Leading Employees for Maximum Performance
Creating a team
vision
Effective delegation
skills
Making employees accountable
and responsible
Giving effective
positive and negative feedback
Using feedback to
change employee behavior
Choose the right
words for more constructive criticism
Gain their commitment
to improve
A 5-step leadership
plan
III.
Leading Employees to Improve Performance with Emotional Intelligence
Develop an effective
leadership communication network
Understand the importance
of emotional intelligence in leadership skills
Identify your emotional
intelligence strengths and weaknesses
Utilize emotional
intelligence to maximize people's performance
Recognize the emotional
intelligence factors of your employees
Using performance
appraisals to drive improvement
Using constructive
versus destructive communication to lead
Issuing and
documenting formal and informal verbal warnings
A 5-step coaching
plan
Developing a PIP-performance
improvement plan that works
Use incentives and reinforcements
successfully
IV.
Difficult Leadership Situations
Employees bringing personal
problems to work
Handle difficult or explosive
personalities and behaviors
Safely terminate employees who
don't improve
Coach or counsel employees who are
personal friends or former peers