Training Benefits & Deliverables:

  • Increase your understanding of people with emotional intelligence training
  • Use increased emotional intelligence to lead employees  more effectively
  • Create more cooperative and collaborative teams through improved emotional intelligence
  • Develop improved interpersonal communication techniques with emotional intelligence training
  • Gain increased insight into other people’s  motivators with improved emotional intelligence
  • Support managers and leaders ability to work more effectively with employees by providing emotional intelligence training
  • Handle difficult or sensitive situations more confidently with emotional intelligence training
  • Lead and motivate people more successfully with emotional intelligence training
  • Strengthen leader’s confidence in guiding and working with their peers
  • Develop improved and consistent interpersonal decision-making with emotional intelligence training
  • Boost the performance and productivity of teams, departments and employees
  • Establish confidence and  trust with people through more consistent actions and behavior
  • Work with different types of people and personalities more successfully
  • Defuse angry and emotional situations more effectively

Course Outline:

I.   Understanding Emotional Intelligence

  1. Learn a brief history of emotional intelligence
  2. Review the different categories of emotional intelligence
  3. Increase your emotional intelligence literacy
  4. Become more competent in understanding the benefits of improving our emotional intelligence

II. Applying Emotional Intelligence to Yourself & the Workplace

  1. Identify your emotional intelligence competencies
  2. Identify your emotional intelligence strengths and weaknesses
  3. Learn to identify other people’s emotional intelligence competencies
  4. Appreciate the benefits other people’s emotional intelligence strengths and weaknesses
  5. Recognize the upsides of diverse and different types of intelligence
  6. Know the emotional intelligence quotient most important to your job
  7. Identify what employees and co-workers find most important in emotional intelligence
  8. Develop a road map to match emotional intelligence expectations to deliverables

III. Enhance Interpersonal Skills with Increased Emotional Intelligence

  1. Develop an action plan to maximize your EI strengths
  2. Develop an individual action plan to shore up your EI weaknesses
  3. Understand how emotional intelligence styles affects other people’s behaviors
  4. Deal more effectively with different personalities by better understanding emotional intelligence
  5. Use emotional intelligence understanding to communicate more effectively with others
  6. Reduce the tension and stress that can affect productivity by better understanding emotional intelligence
  7. Defuse angry and emotional situations more effectively with EI
  8. Encourage collaborative creativity through increased emotional intelligence understanding
  9. Be a more positive role model using emotional intelligence

IV.   Lead People More Effectively with EI

  1. Understand the importance of emotional intelligence in leadership skills
  2. Help create an effective and supportive environment through understanding emotional   intelligence
  3. Use emotional intelligence understanding to work more effectively with others
  4. Utilize emotional intelligence to maximize other people’s performance
  5. Utilize emotional intelligence to develop more successful working relationships
  6. Establish more cooperative teams and team-work with increased EI
  7. Encourage increased collaborative creativity and problem solving through improved EI
  8. Handle difficult or sensitive situations more confidently with EI training

info@proven-training-solutions.com