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Scheduling Flexibility & Training Consistency
On-Site
Training Guarantee: Your on-site new supervisor training investment is protected by our
100% money-back satisfaction guarantee. If you're not satisfied with the
quality of our management training, you don't pay. It's as simple as that.
Management Skills for Newer
Supervisors
Performance
Problems:
Supervisors
need to be more confident and assertive in addressing performance issues
Newly
promoted supervisors have received job skill training but haven't
received new supervisor training
Newer
supervisors need to earn the respect and trust of their employees
Supervisors
need to be more effective in the coaching and counseling of employees
Supervisors
are having difficulty managing employees who are former peers
Supervisors
having difficulty managing employees who are older or have more
seniority could benefit from new supervisor training
Supervisors
need to better document verbal and written warnings
Supervisors
have never conducted performance evaluations before
Supervisors
need to think out-of-the-box in making management level decisions
Supervisors
need to know the principles and practices of progressive discipline
through a comprehensive management training
Training
Solutions:
Strengthen
the confidence and effectiveness of newer supervisors and managers with
a motivating management training
Ease
the transition from former peer to supervisor with quality supervisor training
Lead
and motivate employees more effectively
Increase
the productivity and output of employees and departments
Develop
improved management level decision-making through an effective
management training course
Improve
the power of communication skills with employees and management
Develop trust
and confidence with employees through specific management
actions
Motivate
employees by understanding what they need from you and their jobs
Work with
different types of people and personalities more successfully
Hold
employees more accountable and responsible for producing results
Create
and maintain a consistent team vision when setting goals
Manage
employees who are friends and former peers more successfully with formal
supervisor training
Delegate responsibilities
without losing control of work quality
Coach and
counsel employees more effectively with supervisor training tips
Conduct
fair and accurate performance evaluations
Criticize
and discipline employees legally and safely
Support
and recognize newer supervisors and managers with management training
Management
Skills for Newer Supervisors Course Outline:
I.
Enhancing Interpersonal Management Skills
Establishing
the foundation of trust and confidence with our employees
Recognize
the importance of how management styles influence employee behavior
Deal more
effectively with different people and personalities
Apply
common sensed motivating principles to improve performance
II.
Build a Solid Team
Create
a clear team vision
Increase
employee's accountability and responsibility
Understand
the pitfalls and obstacles to delegation
Delegate
more effectively with our employees
Develop
more effective communication skills
Improve
our listening skills
III.
Establish Fair & Consistent Discipline Guidelines
Develop
a 5 step coaching process to improve performance
Make
performance evaluations more effective in improving employee performance
Use a 5
step counseling process to turn employees around
Understand
the legal pitfalls of warnings and documentation
Establish
a safe progressive discipline procedure
Apply
legally safe termination guidelines
IV.
Handling Difficult Situations
Deal
with chronic complainers and gripers
Handle
difficult, abrasive and explosive personalities
Supervise
employees who are personal friends or former peers
Manage
employees who are older or have more seniority than the manager
Introduce
and support change more effectively
Handle
personal problems that employees bring to work