Supervisors Training Benefits & Deliverables:

  • Strengthen the confidence and effectiveness of newer supervisors and managers with a motivating management training
  • Ease the transition from former peer to supervisor with quality supervisors training
  • Lead and motivate employees more effectively with supervisors training
  • Increase the productivity and output of employees and departments
  • Develop improved management level decision-making through an effective management training course
  • Improve the power of communication skills with employees and management
  • Develop trust and confidence with employees through specific management actions
  • Motivate employees by understanding what they need from you and their jobs
  • Work with different types of people and personalities more successfully
  • Hold employees more accountable and responsible for producing results
  • Create and maintain a consistent team vision when setting goals
  • Manage employees who are friends and former peers more successfully with formal supervisor training
  • Delegate responsibilities without losing control of work quality
  • Coach and counsel employees more effectively with supervisor training tips
  • Conduct fair and accurate performance evaluations with our supervisors training
  • Criticize and discipline employees legally and safely
  • Support and recognize newer managers with supervisors training

Course Outline:

I.   Enhancing Interpersonal Management Skills

  1. Establishing the foundation of trust and confidence with our employees
  2. Recognize the importance of how management styles influence employee behavior
  3. Deal more effectively with different people and personalities
  4. Apply common sensed motivating principles to improve performance

II.  Build a Solid Team

  1. Create a clear team vision
  2. Increase employee’s accountability and responsibility
  3. Understand the pitfalls and obstacles to delegation
  4. Delegate more effectively with our employees
  5. Develop more effective communication skills
  6. Improve our listening skills

III.  Establish Fair & Consistent Discipline Guidelines

  1. Develop a 5 step coaching process to improve performance
  2. Make performance evaluations more effective in improving employee performance
  3. Use a 5 step counseling process to turn employees around
  4. Understand the legal pitfalls of warnings and documentation
  5. Establish a safe progressive discipline procedure
  6. Apply legally safe termination guidelines

IV.  Handling Difficult Situations

  1. Deal with chronic complainers and gripers
  2. Handle difficult, abrasive and explosive personalities
  3. Supervise employees who are personal friends or former peers
  4. Manage employees who are older or have more seniority than the manager
  5. Introduce and support change more effectively
  6. Handle personal problems that employees bring to work
  7. Deal with absenteeism or tardiness effectively

info@proven-training-solutions.com