Training Benefits & Deliverables:

  • Establish work teams that get along and get the job done with interpersonal skills for teams training
  • Get along more effectively with different types of people and personalities
  • Develop interpersonal skills that generate harmony and allow people to work together
  • Improve cooperation & morale between people and teams with interpersonal skills for teams training
  • Reduce the frustration and antagonism between people and groups that don’t get along
  • Increase individual, team and department productivity and effectiveness
  • Reduce conflict through proactive communication actions
  • Resolve conflict through improved interpersonal problem solving techniques
  • Increase morale and build more productive teams with interpersonal skills for teams training
  • Deal with negative or aggressive behaviors more successfully
  • Handle emotions more appropriately with interpersonal skills for teams training
  • Increase the cooperation and collaboration of individuals, teams and departments
  • Improve the lines of communication and the flow of information
  • Apply the most effective skills to be a valuable team contributor
  • Develop communication skills that lead to understanding and consensus

Course Outline:

I. Recognize the Importance of Working Together as Teams

  1.  Identify the benefits of teambuilding, cooperation and coordination
  2.  Learn the most common reasons teambuilding and cooperation aren’t successful
  3.  Establish the necessary foundations for trust and communication between people
  4.  Overcome the obstacles to teamwork and communication

II. Expand Your Interpersonal Skills and Abilities

  1.  Assess your interpersonal skills and abilities
  2.  Determine your personality (DiSC Personality Profile)
  3.  Identify your personality strengths and weaknesses
  4.  Deal with personality conflicts more effectively
  5.  Learn how to get along more effectively with different people & personalities
  6.  See the importance of having different personalities on teams
  7.  Communicate more effectively with different personalities
  8.  Improve your interpersonal communication skills
  9.  Learn how to communicate more constructively and less destructively
  10.  Learn to present your ideas more effectively without generating arguments
  11.  Review the difference  between assertive and aggressive communication
  12.  Develop improved listening skills

III. Make Your Team Members More Effective

  1.  Understand the unique dynamics of people working together as a team
  2.  Identify the most important skill sets to be an effective team member
  3.  Recognize individual differences on teams
  4.  Develop action plans to maximize your strengths and minimize your weaknesses
  5.  Develop an implementation plan to improve
  6.  Learn the 6 most important “Team Effectiveness Factors” necessary for success
  7.  Establish confidence and trust with our co-workers, employees or managers
  8.  Create the proper workplace climate
  9.  Establish appropriate rules and expectations of interpersonal behavior

info@proven-training-solutions.com