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Proven Training Solutions is a leader in sensitivity training, sensitivity training for managers, internal customer service training & change management training.

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Our Approach to Sensitivity Training:

Our common-sensed approach to sensitivity training & sensitivity training for managers is different from other training providers. Instead of delivering what is really just a – legally-focused/legally-centric discrimination prevention course – and labeling it “sensitivity training”, we actually identify & address the causes of insensitive, disrespectful or harassing behavior.  Yes, we tackle the legal issues, but they do little to actually change a person’s behavior or thinking.

We believe the vast majority of managers and/or employees don’t come to work looking to intentionally be insensitive, disrespectful or harassing.  Something happens: they get emotional; they lose focus; they open their mouth; their brain stops; and quite frankly, they say or do something stupid! We work with the learners to identify their communication and behavior styles and to better understand how their words or actions may be perceived (or misperceived) by others…in many cases, it’s not just what was said or done…it was how or it was where it was said or maybe even what wasn’t said. In our training, learners build action plans to improve their part in developing a more respectful workplace. When we are delivering sensitivity training for managers, we emphasize & reinforce the importance of them being role models for their employees and stewards of your organization.

We recognize the unique dynamics of onsite training and excel in creating a comfortable and collaborative rapport. All of our onsite training courses, including internal customer service training & sensitivity training for managers, are customized to provide practical & real-world solutions. They are delivered with world class quality presentation skills that engage & involve our learners. All of our training is supported by our 100% money-back satisfaction guarantee. If you’re not satisfied with the training, you don’t pay.

Our decades of onsite training experience has given us the proven ability to identify and address all the different issues that surround your training. We recognize that when you decide to bring in an outside training company you’re taking a risk. We’re responsive; we’re easy to work with; we’re low maintenance; and we meet every expectation every time. Our onsite training resolves the issues and we make you look good in the process.  Currently our most popular training programs are internal customer service training and our sensitivity training for managers.

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Proven Training Solutions in the News

Sensitivity Training For Managers and Employees By Proven Training Solutions

Proven Training Solutions is now providing engaging sexual harassment sensitivity training for employees and managers throughout the U.S []

Clients Who Have Chosen Proven Training Solutions:

What Our Client Says About Us:

Proven Training Solutions clearly has the best speaker I’ve encountered in 20 years of attending various seminars and conventions. His energy, demea…
S. Harris, Corporate Director of Human Resources, Peppertree Resorts, Ltd., Ashville, NC
I like Proven Training Solutions because they’re professional, easy to work with and they’re low maintenance. I’ve brought them back 7 times for…
R. Sylvia, Division Director of Human Resources, Thermo-Electron, Inc.Franklin, MA
The skills we picked up from Proven Training Solution’s project management and product development training has reduced our new product development …
E.P. Warner, Vice-president, Waters CorporationMilford, MA

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