Assertiveness Training
Assertiveness Training Benefits & Deliverables:
- Become more confident and assertive in your words and actions through assertiveness training
- Speak up and stand up for yourself more consistently with assertiveness training
- Meet deadlines and due dates more regularly
- Deal with angry and emotional people more effectively with assertiveness training
- Transform conflict into cooperation with assertiveness training
- Reduce your stress level and those who work with you
- Better anticipate other’s needs and expectations of you
- Understand your communication style
- Become a more assertive communicator with assertiveness training
Course Outline:
I. Enhance Your Assertiveness & Interpersonal Skills
- Assess your current assertiveness level
- Enhance your interpersonal skills and abilities
- Identify your personality strengths and weaknesses
- Deal with personality conflicts more effectively
- Learn how to get along more effectively with different people & personalities
- Recognize the importance of being more assertive
II. Improve the Assertiveness of your Communication Skills
- Identify your communication style
- Learn 6 assertive communication methods
- Communicate more assertively and effectively
- Improve your interpersonal communication skills
- Communicate more constructively and less destructively
- Learn to present your ideas more comfortably and effectively
- Review the difference between assertive and aggressive communication
- Develop improved listening skills
- Become an active listener
III. Be Assertive in Difficult Situations
- Develop a more successful and assertive work style
- Manage your time and productivity more effectively
- Defuse emotional manipulators
- Handle loud or abrasive people that used to intimidate you
- Deal with explosive or intimidation situations with more confidence
- Develop an assertive coping strategy to deal with difficult situations
