Effectively Managing MultiGenerational Workforce

I. Enhance Interpersonal Management Skills

1. Establish the foundation of trust and confidence with multigenerational employees
2. Recognize the importance of how management styles influence different generations
3. Work more successfully with Traditionalists, Baby Boomers, Gen Xers & Millennials
4. Deal more effectively with different generations, people and personalities
5. Improve how we communicate with multigenerational employees
6. Develop action plan to improve multigenerational management and communication styles
7. Apply common sensed motivating principles to multigenerational employees

II. Handling Difficult Multi-Generational Workplace Situations

1. Reward and recognize the different generational employees
2. Understand  what management styles can lead to conflict with different generations
3. Work more successfully with difficult people and personalities
4. Recognize the potential liabilities of the different generations
5. Overcome the work ethic differences between the generations
6. Develop multigenerational collaboration
7. Manage employees who are older or have more seniority than the manager

III. Build Solid Multi-Generational Teams

1. Help multigenerational employees understand each other & work together more effectively
2. Create more effective multigenerational teams
3. Develop and set clear goals and expectations that get met
4. Increase communication/coordination between multigenerational  employees
5. Increase multigenerational employee’s accountability and responsibility
6. Develop more effective communication skills
7. Improve our listening skills
8. Become a more effective change agent and catalyst for multigenerational change
9. Introduce and implement successful change more effectively
10. Overcome multigenerational resistance to change

IV. Get the Most Out of MultiGenerational Employees

1. Develop and set SMART goals for multigenerational employee performance
2. Use feedback to change behavior and performance
3. Develop a 5 step coaching process to improve multigenerational performance
4. Make performance evaluations more effective in improving employee performance
5. Use a 5 step counseling process to turn multigenerational employees around
6. Develop a Performance Improvement Plan – PIP – that really works