Manage Change Training Benefits & Deliverables:

  • Become a more effective Change Agent in introducing and proactively gaining support for change
  • Implement and manage change more quickly, completely and successfully
  • Smooth change transition and overcome resistance
  • Manage people during periods of change more effectively and overcome negativity in the workplace
  • Structure communications to more positively manage change
  • Understand the true reasons why people resist and fear change
  • Anticipate employee reactions and plan your responses with the “Change Cycle” behavioral model
  • Be a more influential role model and catalyst for change in your company
  • Identify the 3 most important roles during change: Change Sponsor, Change Agent and Change Target
  • Deal with employee’s emotional impacts of change more effectively
  • Better understand the effect of change on people and their personalities
  • Reduce defensiveness and ease people’s fear of change through improved communication
  • Reduce conflict in the workplace during change with proven conflict management techniques
  • Coach and counsel employees through the change process
  • Deal with negativity in the workplace more effectively with change management training

Course Outline:

I.   Understanding Change

  1. Build a foundation to support and manage change
  2. Identify the most common reasons change fails
  3. Know the truths and myths about change to better manage change
  4. Be a catalyst for change in your organization
  5. Know what happens when you choose not to change

II.  Increase the Positive Influence of Management During Change

  1. Inspire employee trust and confidence during change
  2. Identify what leadership styles are the best role models during change
  3. Fine tune your leadership style
  4. Work more positively with different types of people & personalities during change
  5. Use the most effective management styles to introduce and manage change
  6. Establish the infrastructure necessary to receive and support change
  7. Put you and your organization through a Change Readiness Assessment

III. Understand How People and Organizations Process Change

  1. Apply “the “Change Cycle” to interpersonal and organizational change
  2. Learn the 4 stages of change that people and organizations go through
  3. Anticipate the most common reactions to the stages of change
  4. Develop proactive management responses to curb negative reactions
  5. Prepare for the 4 emotional responses to downsizing
  6. Introduce change in the most positive manner to reduce fear and resistance
  7. Overcome the expected employee negativity, complaints, apathy or withdrawal
  8. Manage the correct pace of change so it’s not too fast or too slow
  9. Identify and manage the risks of change
  10. Develop a cohesive & strong communication strategy while you manage change
  11. Develop and conduct effective change information meetings
  12. Identify how much feedback people need during change

IV.  Handle Special Challenges During Change

  1. Motivate employees to accept the challenges of change
  2. Deal with the rumor mill and gossip during change
  3. Stop negativity from becoming contagious while you manage change
  4. Manage conflict that will arise during change
  5. Develop effective strategies to coach people through change
  6. Learn the keys to one-on-one training during change
  7. Counsel resisting employees who become an impediment to successful change
  8. Identify the keys to successfully leading employees when you manage change

info@proven-training-solutions.com