Assertiveness Training Benefits & Deliverables:

  • Become more confident and assertive in your words and actions through assertiveness training
  • Speak up and stand up for yourself more consistently with assertiveness training
  • Meet deadlines and due dates more regularly
  • Deal with angry and emotional people more effectively with assertiveness training
  • Transform conflict into cooperation with assertiveness training
  • Reduce your stress level and those who work with you
  • Better anticipate other’s needs and expectations of you
  • Understand your communication style
  • Become a more assertive communicator with assertiveness training

Course Outline:

I.      Enhance Your Assertiveness & Interpersonal Skills

  1.  Assess your current assertiveness level
  2. Enhance your interpersonal skills and abilities
  3.  Identify your personality strengths and weaknesses
  4.  Deal with personality conflicts more effectively
  5.  Learn how to get along more effectively with different people & personalities
  6.  Recognize the importance of being more assertive

 II.  Improve the Assertiveness of your Communication Skills

  1. Identify your communication style
  2. Learn 6 assertive communication methods
  3. Communicate more assertively and effectively
  4.  Improve your interpersonal communication skills
  5. Communicate more constructively and less destructively
  6.  Learn to present your ideas more comfortably and effectively
  7.  Review the difference  between assertive and aggressive communication
  8.  Develop improved listening skills
  9. Become an active listener

III.  Be Assertive in Difficult Situations

  1. Develop a more successful and assertive work style
  2. Manage your time and productivity more effectively
  3.  Defuse emotional manipulators
  4. Handle loud or abrasive people that used to intimidate you
  5. Deal with explosive or intimidation situations with more confidence
  6. Develop an assertive coping strategy to deal with difficult situations

info@proven-training-solutions.com