Sensitivity Training For Managers

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Our common-sensed approach to sensitivity training & sensitivity training for managers is different from other training providers. Instead of delivering what is really just a – legally-focused/legally-centric discrimination prevention course – and labeling it “sensitivity or harassment prevention training”, we actually identify & address the causes of insensitive, disrespectful or harassing behavior.  Yes, we tackle the legal issues, but they do little to actually change a person’s behavior or thinking.

We believe the vast majority of  people don’t come to work looking to intentionally be insensitive, disrespectful or harassing.  In some cases, the workplace might have become too casual or comfortable; the line between personal and professional has become blurred and someone says or does something they shouldn’t have. In other cases, something happens: someone becomes emotional; they open their mouth; their brain stops – or maybe it doesn’t engage at all; and quite frankly, they say or do something stupid! We work with the learners to identify their communication and behavior styles and to better understand how their words or actions may be perceived (or misperceived) by others…in many cases, it’s not just what was said or done…it was how or it was where it was said. In our training, learners build action plans to improve their part in developing a more respectful  and harassment-free workplace. When we are delivering sensitivity training for managers, we emphasize & reinforce the importance of them being role models and stewards of your organization’s reputation.

As managers and leaders, it’s important that our behavior in the workplace is indicative and illustrative of how we expect our employees to act. A manager can’t expect his or her workers to be respectful or appreciate diversity when he or she does not. That’s why sensitivity training for managers is so important. With diversity and sensitivity training, managers can bring their new-found skills back to the office and lead their employees by good example.

As they always say, actions speak louder than words, and this is very true for a business setting. If, as a manager, an employee sees you making disrespectful or inappropriate remarks, they may feel encouraged to do the same. Even if the comment was meant as a joke, you’re implicitly condoning these actions. Diversity and sensitivity training helps us to make us aware of our prejudices and give us ways to move past them.

Sensitivity training for managers isn’t just beneficial for the higher-ups – it’s good for the whole business. Even if, as a manager, you don’t feel you need diversity and sensitivity training, you may want to consider doing it for your employees. After all, they’ll be much more likely to take it seriously when they see you doing the same. Additionally, you may be surprised by what sensitivity training for managers can teach you, and how it can make you a better leader.

Diversity and sensitivity training isn’t only helpful among coworkers around the office. It also gives employees the tools they need to deal with customers in a courteous and considerate manner. The United States Equal Employment Opportunity Commission, or EEOC, recommends diversity and sensitivity training for all businesses. It can help make employees and employers aware of all the areas where discrimination may arise, including sexism, racism and ageism.

Diversity and sensitivity training also provides the following advantages:

  • Less hassle, stress and drama!
  • Better communication and increased understanding with employees
  • Become more situationally aware of your audience (think before we speak – what a novel concept) 
  • Increased teamwork and collaboration
  • Avoid stereotypes
  • Increased productivity and a more comfortable work environment

Sensitivity training for managers is a great way to support  your business and your employees.  on the bandwagon. You can take the skills you learn from your training and create a better work environment for everyone involved. You can also find programs that combine sensitivity training for managers and employees, so that everyone has a chance to work together.

Diversity and sensitivity training makes for better employees as well as better managers. You’ll find office morale increase exponentially along with productivity! We also offer on-site sensitivity training for Doctors and hospital staff.

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