Creating a Solid Performance Management System

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Creating a Solid Performance Management System

In today’s worldwide economy, it is important to do everything you can to remain ahead of the competition. Although there are many things you can do to set yourself apart from the competition, the single most important thing you can do to build and maintain a solid reputation is to simply deliver a quality service or product as promised.

After all, if your customers don’t receive the service or product they expect, they likely won’t be returning to your company to get future needs satisfied.

It is essential for you to implement a solid performance management system to maximize your employees’ performance and make certain work gets completed on time. Of course, in order to utilize a successful performance management system, you need to make certain your supervisors have received adequate performance management training.

What Is A Performance Management System?

A performance management system is a system that involves setting and communicating clear performance goals and actively supervising and managing our employees as they accomplish those goals.

In order to successfully develop and implement a performance management system, your supervisors must be able to…

  • Identify and establish realistic performance standards and goals
  • Improve methods of communication so everyone understands the standards and goals
  • Proactively supervise and manage the work as it is being accomplished
  • Effectively use performance feedback and your performance evaluation process to coach, develop and motivate your employees

An important key to developing a successful performance management system is getting employees involved in identifying and setting performance goals. When the employee is involved, there is a greater sense of ownership and commitment to obtaining these goals.

How Does Performance Management Training Help My Business?

Performance management training is an important component when it comes to implementing a solid performance appraisal or evaluation system. This is largely because a poor appraisal process will not develop nor motivate employees, and may result in poor quality work that disappoints customers.

In addition, a poorly crafted performance management system can result in many of the following problems…

  • Distrust between employees and management
  • Decreased employee productivity and morale
  • Performance goals, standards and quotas not being achieved
  • Grievance and/or harassment claims being made against supervisors

Results-Based Performance Management

In short, failure to implement a solid performance management system contributes to employee potential not being fully realized. On the other hand, with the help of performance management training, your supervisors can learn how to create a solid and motivating management process that enhances employee development and makes certain everyone is working both effectively and efficiently.   

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About the Author: Bill Walsh

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